Effective Date: February 1, 2024
Thank you for choosing our games! The content of this privacy policy includes:
- How and why we collect your personal data
- How we will use your personal data
- Your choices regarding the treatment of your personal data
This privacy policy applies to games, shops, websites, and related services provided by PYDIR, a product of J.B.N., referred to collectively as “Services.” This privacy policy may be regularly updated by publishing a new version on pydir.com. In the case of significant changes, we will notify you, as required by applicable law, through a notice within the Service before these changes take effect. Your continued use of the Service after the effective date is subject to the new privacy policy.
CONTACT
If you have questions about privacy or requests regarding the resolution of issues with your personal data, please contact us primarily through the support service in all our games for a faster response. Alternatively, you can also reach us here:
- Name of party responsible for the data: J.B.N. UG
- Address: Arsterdamm 42a, 28277-Bremen, Germany
- For the attention of : Data Protection
- Email: [email protected]
DATA WE COLLECT
The categories of personal data we collect depend on the specific service you use and the applicable legal requirements.
Data you provide directly:
- Contact information (such as your email address)
- Player name, player tag, and password
- Profile information (such as profile picture)
- Your messages and other content you submit in the use of the Service (such as chat logs and player support tickets)
- Data provided in connection with surveys, promotions, contests, and other events
- Our payment providers collect your payment data for all purchases made through the PYDIR, a product of J.B.N., Store
Automatically collected by us:
- Data about your game account and progress (usually includes an automatically generated internal game account ID)
- Your IP address and mobile device IDs (such as device ID or advertising ID)
- Data about your device, such as device name and operating system, browser type and language, internet provider, and mobile carrier
- Data collected through cookies and similar technologies (see additional information below)
- Approximate location (derived from your IP address)
Data about your use of the Service, such as game data, completed purchases, and interactions with other players within the Service
You also have the option to create a PYDIR, a product of J.B.N., ID with your email address or other contact information.
Data we collect from partners:
We collaborate with third-party providers such as social networks, data analytics, and advertising networks to supplement the data you provide. This includes:
- Data received when linking a third-party tool to the Service (e.g., LINE, Facebook, WeChat, or Kakao)
- Demographic data (e.g., to determine the approximate location of your IP address)
- Data for fraud prevention (e.g., abuse of refunds in games or click fraud in advertising)
- Data from platforms where our games run or data from payment services (including payment verification data)
- Data for advertising and analytics purposes (including surveys) to offer you a better service
- Data from a third-party service that you have made available to us through privacy settings (such as LINE, Facebook, WeChat, or Kakao)
WHY WE COLLECT YOUR DATA
We use your data for a range of business purposes, including:
- Ensuring the functionality of the service.
To fulfill the contract, we process the necessary data for:
- Creating accounts to allow you to play our games and use our services
- Executing the service
- Verifying and confirming payments
- Providing and delivering the products and services you requested
- Sending correspondence regarding the service
Customizing your service experience
For providing exceptional services to our players, we have a legitimate interest in collecting and processing data for:
- Updating and developing player profiles
- Developing and improving the service and player experience
- Managing the relationship with you
- Providing social features as part of the service
- Customizing your service experience
- Responding to your comments and questions and providing player support
- Providing offers from PYDIR a product of J.B.N. within the service as well as on other websites and services (including via email)
- Sending related information such as updates, security alerts, and customer support messages
- Enabling communication with other players
Display of personalized advertising
To display personalized advertising within the service and elsewhere (including email), we have a legitimate interest in processing the necessary data for:
- Tracking the content you access in connection with the service, as well as your online behavior
- Delivering, targeting, and improving our advertising and the service
Information on how to opt out of personalized advertising can be found in the section below titled “Your Rights and Options.”
Maintaining a secure and fair service
Ensuring equal competitive conditions within the service is our top priority. For more information on our acceptable use policy, please read: https://pydir.com/term-of-service/.
To keep the service and its social functions safe and fair, combat fraud, and otherwise ensure acceptable use, we have a legitimate interest in processing the necessary data for:
- Analyzing and monitoring the use of the service and its social functions
- Automatic or manual moderation of chats
- Taking action in the event of fraudulent or inappropriate player behavior
Analysis, Profiling, and Segmentation
In all the cases and purposes mentioned above, we may analyze, profile, and segment all collected data.
With your consent
With your consent, we also process your data for additional purposes.
With your consent, we collect your device’s identifiers and use them to display in-game advertisements and optimize content based on your interests and gameplay behavior. For this purpose, we may store your advertising identifier, IP address, and device identification. To do so, we are required by applicable data protection law, including the General Data Protection Regulation (GDPR), to obtain your consent.
We share your device identifiers with selected partners for personalization and advertising delivery. Our partners operate both the advertising network and the mediation platform. They also participate in advertising bid requests and facilitate optimization to limit the frequency with which you see the same ad. If necessary, our partners may also use device identifiers for fraud detection based on their legitimate interest in legal protection.
WHO CAN ACCESS YOUR DATA
Apart from PYDIR, a product of J.B.N., your data may be accessed or used by others in the following situations:
Other Games and Users
Social features are a central part of our games. Other players and users may, for example, see your profile data, in-game activities, and read the messages you have posted.
Our Service Providers
PYDIR, a product of J.B.N., collaborates with service providers to offer its services. These service providers process your data only according to PYDIR’s instructions to provide the service and to perform tasks such as hosting, player support, advertising, analysis, and fraud prevention.
Other Companies and Authorities
To verify payments (with payment service providers such as PayPal) and combat fraud and illegal activities, we may disclose data to other companies and organizations for processing and provide them to authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with laws, or to protect the rights, property, or safety of us, our players, or other individuals.
Advertising and Social Media Partners
The service includes features from our partners, such as social media interaction tools, functionalities through application programming interfaces (APIs) or software development kits (SDKs), and in-game advertising. A list of these partners can be found at (PYDIR SOCIAL MEDIA PARTNERS). These partners may access your data and operate according to their own privacy policies. We recommend reading their privacy policies to learn more about their data processing practices.
These partners may access data about your activities and device (such as your IP address, mobile identifier, visited page(s), location, time of day). We may aggregate the data collected about you and share it with third parties, our advertising partners. These advertising partners may use this data (and similar data collected through other services) to show you personalized advertising when you visit third-party services in their networks. These partners may operate according to their own privacy policies. This process is known as “interest-based advertising” or “behaviorally targeted advertising.” If you prefer not to share your data with third parties, or our advertising partners, you can follow the instructions under “Your Rights and Options” below.
INTERNATIONAL DATA TRANSFERS
Our service is inherently global, so your data may be transferred worldwide. Since different countries may have different data protection laws than your own country, we take measures to ensure that appropriate security measures are taken to protect your data, as explained in this privacy policy. The appropriate security measures we may apply are recognized by the EU Commission or otherwise legally permissible.
YOUR RIGHTS AND OPTIONS
Opting Out of Marketing Emails and Other Direct Marketing Activities
You can opt out of receiving advertising communications, such as marketing emails from us, by following the instructions in these communications or adjusting your settings in the game. The adjusted settings may not take effect immediately. Please note that you may still receive communications from us that are not advertising communications, but rather related to our services or updates to our https://pydir.com/term-of-service/ or this Privacy Policy.
Push Notifications
We may send you push notifications through our apps. You can opt out of these notifications at any time in the settings of your mobile device.
Opting Out of Targeted Advertising
You can opt out of targeted advertising in mobile apps by checking the privacy settings of your Android or iOS device and disabling app tracking, or by enabling the “Limit Ad Tracking” option (Apple iOS), or selecting “Opt out of Interest-Based Ads” (Android). Additionally, you can find more information at: https://pydir.com/unsubscribe-from-behavioral-advertising-and-analysis/.
You can also opt out of personalized in-game offers in the options within the game settings (if necessary).
Access to the Personal Data We Hold About You
If you wish, we will provide you with a copy of your personal data in an electronic format.
Your Additional Rights
You also have the right to correct your data, delete your data, object to the way we use or disclose your data, and impose restrictions on how we use or disclose your data. You can revoke your consent at any time.
We will process all requests within a reasonable timeframe. If you have an unresolved concern about privacy and data use that we have not adequately addressed, you can also contact the appropriate data protection authority in the European Economic Area, Switzerland, or the United Kingdom.
If you would like to exercise any of the rights described above, you can contact us as described under “Contact.” We will respond to all inquiries in accordance with applicable law. To protect your data, additional security steps may be necessary, such as verifying your identity, to process your request. We may request your purchase receipt or other information related to your game account, ask you to link your email address to your game account (e.g., through the PYDIR a product of J.B.N. ID service), or inquire about your activity within our services. Once you have verified your identity, you may also appoint a representative to exercise your rights on your behalf by providing our support team with your representative’s contact information, as required by applicable law.
You shall not be discriminated against for exercising this right and using a representative.
COOKIES AND SIMILAR TECHNOLOGIES
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the service, analyze usage, deliver ads, and prevent fraud. Cookies and similar technologies allow us and our partners to store preferences and track your activities within our services. Please note that our partners may operate according to their own privacy policies.
Our partners and we collect and store data on our users’ interactions with other websites and applications that solely use our technologies. This includes cookies and similar tracking technologies. For example, we can infer whether different devices or browsers are used by a person or household and then enter these browsers and devices into a device graph. We do this:
- to detect and prevent potential fraud attempts.
- to allow our users to easily access their game progress on different devices.
- to conduct analytics, personalization, and attribution.
- to limit the number of the same ads shown to the same player across devices (all known and suspected devices).
- to display personalized ads on all devices known and suspected of user behavior.
For more information (including how to opt-out), please visit https://pydir.com/term-of-service/. You can disable cookies in your browser settings, but some parts of the service may not function properly afterward.
HOW WE PROTECT YOUR DATA
Security Measures
To ensure a secure gaming experience, we continuously develop and implement administrative, technical, and physical security measures to protect your data from unauthorized access or from loss, misuse, or alteration.
Data Retention
We store your data for as long as your account is active or as long as necessary to provide our service. For example, we may regularly anonymize unused game accounts and periodically review unnecessary data to also anonymize it.
If you request us to delete your personal data, we will store your data as required for our legitimate business interests, such as fulfilling our legal obligations, resolving disputes, and enforcing our agreements.
CHILDREN
Protecting the data of children online is extremely important to us. Our services are not directed at children under 13 years of age (or at children under any other legally-established minimum age), and our services do not knowingly collect personal data from children except as described below.
Since many games are not intended for children but are still found interesting by them, we have implemented additional steps to restrict the access of underage players to these services. If a player indicates on these services that they are under 13 years old (or their age is under another applicable minimum age), we restrict access to certain features, such as social network-connected features and chat functions, as well as the use of certain notifications. We also only process the personal data necessary to implement our internal processes for our services.
Please note that some of our services have a higher minimum age requirement (such as 16 years) than stated above. We do this to provide our users with a safe gaming experience and to protect young players.
If you are a parent or guardian and would like to view or modify the data collected about your child, or if you would like to have this data deleted, you can contact us as described above. If we become aware that a child has provided us with data in violation of the above provisions, we will delete all collected data unless legally required to store the data, and delete the child’s game account and/or convert it into an account for young players.